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Join Us
Who are we looking for?
Spending each day on the telephone to customers, you'll need to be enthusiastic and motivated, with excellent communication skills and a dedication to customer care. You'll also need the confidence to provide expert advice and technical information on a variety of topics, as well as basic IT skills to help you keep customer records up-to-date.
Training and Development
We're an ambitious organisation, which encourages and rewards both individuals and teams who achieve great things. We'll give you all the help and support you need to do it. As well as full time initial training, you'll be supported by your Team Manager and the rest of your team (of approximately 10-12 Advisers), and participate in team meetings, buzz sessions and coaching sessions. Our commitment to continuous development will help you make sure you keep growing and expanding your skills and knowledge throughout your career with npower.
Recruitment Process
