Customer Support

With over 6 million residential customers and a further half a million businesses using our services, our customer support teams deal with a vast number of transactions every year.

Dealing with all aspects of Residential or Business customers, work includes customer services, cash operations, billing and collections and meter enquiries.

This service is supported by almost 6,000 employees, based primarily at the following sites: Peterlee, Thornaby, Team Valley, Stoke, Oldbury, Hull and Solihull.

To find out about current vacancies click here.