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Customer Services Blog

Beers, band, barbeque – and all for a good cause
Beers, band, barbeque – and all for a good cause
01/11 2017 Our Swindon business base is a hub of activity for a variety of different business areas. With s...
Why you should consider a career in customer services
Why you should consider a career in customer services
30/08 2017 Have you ever considered a career in customer services? We've put together some of our favourite...
5 skills you learn working in customer service
5 skills you learn working in customer service
28/07 2017 Customer services can be a career for life that you develop and build upon as you climb through ...
Why is work-life balance so important in 2017?
Why is work-life balance so important in 2017?
20/07 2017 The focus on work-life balance has increased in recent years - after first popping onto the scen...
How to save energy in your home
How to save energy in your home
03/07 2017 The world is becoming more aware of energy conservation than ever before, with a booming renewab...
How to turn your curiosity and love of English into a Customer Analytics career
How to turn your curiosity and love of English into a Customer Analytics career
20/06 2017 Gemma Mallett didn’t have the most traditional of pathways into a data analytics career. S...
A Day in the Life of a Customer Services Advisor at npower
A Day in the Life of a Customer Services Advisor at npower
26/05 2017 A life in customer service is one that can be exciting, tiring but ultimately rewarding, as npower S...
Worcester office digs deep for Children in Need
Worcester office digs deep for Children in Need
15/12 2016 November was a busy month for npower across the business, particularly for a team of 100 people in W...
Resourcing at innogy: Our journey so far
Resourcing at innogy: Our journey so far
22/11 2016 Our Resourcing Team plays an integral role in supporting a huge number of teams within the npowe...
Spotlight on: Customer Experience
Spotlight on: Customer Experience
25/08 2016 Our focus on customers is ever-increasing at RWE npower. We’re committed to making consist...
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