Accessability Links
We use cookies to improve your experience when using our website.
Some cookies have already been set.
To find out more about the cookies we use, view our cookie policy

Digital jobs in Solihull

npower’s growing Digital team is based in Solihull, West Midlands. The team has a wide range of experts across Strategy, Programme, Delivery and Optimisation and together they aim to make robust and seamless customer online journeys, maximising the online experience.

Over half of npower’s Domestic customers now have an online account and with the convenience that this offers, more customers choose to go online rather than phone in to submit meter readings and pay their bills. Being able to interact with us at a time to suit them means that customers are even accessing their account on Christmas day, with over 2000 meter readings submitted online on 25 December 2016.

The team is growing to reflect the increasing volume of customers engaging online. The team has a wide range of experts from strategy to programme, delivery and optimisation. Together they aim to make robust and seamless customer journeys.

As of July 2017, the npower app has a score of 4.5 stars in the Apple App Store. The app offers a unique timeline function for customers to see their past and future energy consumption. Users have reported that the app is simple and easy to use, and helps them to forecast their spend efficiently. The app is a key focus for the team as mobile is now the main digital channel customers contact us on.

Want to find out more what it's like to work in the Digital team in npower? See what the people who work there have to say.

Hear directly from the digital team about our latest jobs and what its really like:

Our team in Digital
  • Anil Korotania

    Web Designer

    It's a big, reputable company and the role matched up with my skills perfectly

    "I get to learn from people in other disciplines while also progressing my own career in a direction that I wish to choose through learning new skills. "

    Learn more about Anil
  • Katy Sault

    Optimisation Lead

    "I chose to work for npower because it’s a big company with lots of great opportunities."

    "I’ve been with npower for 3 years now and in that time I’ve done two quite different roles; it’s been great to have access to opportunities I might not elsewhere. "

    Learn more about Katy
  • Kevin Clarke

    Senior Project Manager

    I like working with people on new delivery - a heavily co-located team with a shared agenda is a good fit for me.

    "The role challenges in different ways, technically, in coordination and in optimisation across a mix of inter-related aspects and teams."

    Learn more about Kevin
  • Ben Rathbone-Wells

    Digital Strategy Lead

    I wanted to work somewhere with a lot of opportunity to learn and grow, and the chance to make a difference to the direction of the business.

    "I saw npower as a company possessing a rare mix of the breadth of roles of a big organisation with the drive to improve of a challenger. "

    Learn more about Ben
  • Jordan Byrnes

    Web Analytics Manager

    The energy in Digital is great and the pace of the workload is high – I enjoy both of these elements.

    "What struck me most though was how great the people are at npower and how willing they are to help and collaborate. "

    Learn more about Jordan
  • Steven Charlton

    Digital Operations Analyst

    I wanted to work for a company which provided me with the opportunity to develop both personally and professionally

    "Being based within Customer Service Domestic gives me the unique opportunity to understand the wants and needs of our customers on how to improve our digital functions. "

    Learn more about Steven
  • Smitha Smitha

    Digital Release Manager

    I chose npower because I had heard nothing but good things about the people, culture and work environment at npower from friends and family who had previously worked at the company.

    Learn more about Smitha
  • Victoria Bratt

    Programme Management Office Manager

    I was excited to see an agile environment in project delivery and npower offered this as well as an exciting opportunity to join the digital world.

    "I enjoy the mix of people and the various experiences and skillsets they bring"

    Learn more about Victoria
  • Latest Jobs

    2 result(s) found 
    Page 1 of 1 

    FilterYourResults * DEFAULT * en-GB
    Your current selection
    Career Area: Digital
    Digital Transformation Lead
    Senior Front End Developer
    40000 - 50000
    40000 - 50000
    2 result(s) found 
    Page 1 of 1 

    Results per page:  
    Sign up for Job Alerts