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Learning Specialist

Job reference: 462944201
Sector: HR
Location: Durham
Job type: Permanent
Salary: 25000 - 30000
Expiry date: 02/05/2018

Brilliance begins with you…

Every day is different within our Learning and Development (L&D) team so if you enjoy a fast-paced, varied and challenging role and take pride in being at the cutting edge of blended learning and development, this could be your next career move.

Our L&D team support and assist with learning interventions and training requirements for all business areas across npower so you will gain exposure to a number of different requirements from the business. These can range from induction and onboarding for new starters, upskilling, systems training and what everyone is talking about at the moment, GDPR.

As the Learning Specialist in this area,  you will manage the end-to-end learning journey, starting with consultation meetings with the relevant stakeholder. You’ll use this to identify best practices and decide what approach is best for the area, coupled with performing a skills gap analysis within the business to really understand, design and deliver an effective solution.

Our aim is to offer a blended learning approach which will support an individual throughout their journey. This could include various interventions form a digital solution, where you’ll liaise with our Digital Content Developers, through to delivering live sessions with the relevant business areas so you’ll need to have the confidence to present in front of others.

This is a great opportunity to come in and put your stamp on things and make the role your own as we support and encourage continuous improvement initiatives to improve our service to the business.

What we are looking for

You will need to have a good understanding of L&D principles and blended learning delivery methodologies and ideally have a CIPD level or equivalent training qualification. As you’ll be managing a number of projects at a time, you will need to be highly organised, have a good attention to detail and manage the businesses expectations.

Strong communication skills and the ability to challenge and influence is vital to this role as you will be building relationships with stakeholders across multiple levels of the business. This will require occasional travel to our other sites across the Midlands.

Why work for us

With a salary up to £30,000, you will also receive a 10% bonus opportunity, generous company pension scheme, 25 days annual leave and free access to our onsite gym. You’ll also get the opportunity to really shape the future of our business. Along the way, we’ll give you all the support you need to develop your skill set and achieve your long-term ambitions.

We are committed to creating a diverse and inclusive organisation and to valuing the contribution that our employees make. We welcome and respect differences in culture, background, working style, education and other less obvious differences.

To see the fantastic range of benefits we offer to employees, please visit:

Our company

npower is one of Britain’s leading energy companies, and is part of the innogy SE group.

We serve around 5 million residential and business accounts with electricity and gas, with key sites in the South West, Midlands, North and The North-East of England.

Every year, we issue over 22 million bills and answer around 2 million phone calls.

npower is one of the most successful providers of energy supply and solutions to British businesses, and are the first energy company to be awarded the Carbon Trust Triple Award for sustainable management of energy, waste and water.

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