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Jobs in Hull

Our Office

Located within walking distance of Hull City Centre and its local shops, our office is home to our business customer service teams. We have over 600 staff here and they enjoy a close working culture – we enjoyed a terrific evening at the 2015 Red Nose Day! Named as the UK’s City of Culture for 2017, there’s never been a better time to work here. With an on-site canteen and car park, our employees enjoy excellent facilities – we also have contemplation and study rooms on site for your use.

Our Operations

Within our business customer service area, we recruit for a number of roles including Customer Service Advisors, Team Managers and Analysts.


200 Clough Road, Kingston upon Hull, Hull HU5 1SN

Our team in Hull
  • Hollie Mayfield

    Customer Contact Advisor

    I’m on the front line – the first person our customers speak to when they call us. It’s challenge, diverse but overall, rewarding.

    "I joined four years ago – I only planned to stay for a short time and then move on. I’m still here! I love the job, and the support from colleagues."

    Learn more about Hollie
  • Paul Holt

    Quality Analyst (Quality and Compliance Team)

    I listen to customer calls, checking our quality of customer service, and whether our advisors are being Data Protection Act and Payment Card Industry compliant.

    "npower enabled me to quickly develop and move through the company to more challenging roles."

    Learn more about Paul
  • Rodger Maragh

    People Leader within npower Business

    I look after a team that interacts with customers and internal and external partners for business access information, regulatory and compliance driven activities.

    "I saw npower as a progressive company with an opportunity to grow, develop and evolve. "

    Learn more about Rodger
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