Our Critical Behaviours

Our Critical Behaviours

Establishing the way we do business is an important part of developing the right company culture.

Our Critical Behaviours provide npower with the values we think are important to perform highly as a business, and we use them as a consistent framework to drive the way we work.

npower Critical Behaviours

 

Customer First

Customer First

Getting it right for our customers

Driving Performance

Driving Performance

Delivering on our promises

Focus

Focus

Prioritising where time and resources are spent       

Challenge

Challenge

Improving the outcome by giving and receiving ideas

Collaboration

Collaboration

Working together to achieve better results quicker

Respect

Respect

Treating colleagues with integrity and dignity

Accountability

Accountability

Giving and taking responsibility for our actions