Playing Your Part

Playing Your Part

The success of npower is founded on the talent of our people, so, it’s really important that our people are engaged, motivated and passionate about driving sustainable organisational performance.

We want our people to be proud to work at npower and see us as an employer of choice.

As you take a look around our "Your npower" site, you’ll discover all that is available to members of the npower team.

But we also expect all our people to drive the performance of our business – everyone has an important role to play. Below you’ll find a little more detail on what we expect from our people too.

We expect our people to:

• Treat people with respect, integrity and honesty
• Understand our Critical Behaviours and always act with them in mind
• Know what to do, how to do it and do it well
• Be safe
• Make a positive difference in all that they do
• Commit to improve themselves and be the best they can
• Embrace change, challenge existing processes and look for better ways of working
• Play their part, support colleagues and celebrate success
• Work with their colleagues across the business
• Do what is right for customers, their business and their team
• Know their customers and take pride in delivering excellent service
• Value and respect the views, ideas and opinions of others.